UOU Contact Details: Helpline Numbers, Email and Office Address
UOU learner support services can be reached via toll-free helpline 18001804025, 8 regional centres, and online ticket systems. Operating hours for all official helpline numbers are Monday to Saturday from 10:00 AM to 5:00 PM.
- UOU toll-free helpline number is 18001804025 for general learner enquiries.
- UOU operates 8 Regional Centres across Uttarakhand to support local distance learners.
- UOU support helpline operates from Monday to Saturday between 10:00 AM and 5:00 PM.
- UOU study centre change requests can be submitted online using enrollment number and date of birth.
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At a glance
| Toll-Free Helpline | 18001804025 |
|---|---|
| Helpline Hours | 10:00 AM – 5:00 PM (Mon – Sat) |
| Main Campus Address | Haldwani, Nainital – 263139 |
| Dehradun Regional Office | Ajabpur Kalan, Dehradun – 248001 |
| Total Regional Centres | 8 Regional Centres |
| Online Support Portal | support.uou.ac.in |
What are the UOU helpline numbers and office addresses?
UOU administrative helpline numbers assist students with admission, examination, and book distribution queries between 10:00 AM and 5:00 PM from Monday to Saturday.
Students can also reach UOU directly through the UOU main contact page or visit administrative offices in Haldwani and Dehradun.
- Haldwani Main Office: Behind Transport Nagar, Vishwavidyalaya Marg, Haldwani (Nainital) 263139, Uttarakhand.
- Dehradun Regional Office: UCF Sadan, Vishnu Vihar, Deepnagar Road, Near Prasar Bharti Kendra, Ajabpur Kalan, Dehradun-248001, Uttarakhand.
UOU Administrative Helpline Numbers
| Department | Contact Number |
|---|---|
| Toll-Free Helpline | 18001804025 |
| Admission Section | 05946286002 |
| Examination Section | +91-5946286022 |
| Books & Study Material | +91-5946286001 |
| Other Enquiries | +91-5946286000 |
How do I contact UOU Regional Centres and study centres?
UOU Regional Centres manage regional learner support networks and academic activities across 8 districts in Uttarakhand.
Learners can contact individual centres directly using the UOU regional centre directory or details listed below.
UOU Regional Centre Contact Details
| Region (Code) | College Campus Location | Phone Number | Email Address |
|---|---|---|---|
| Dehradun (11) | Shri Guru Ram Rai PG College | 9412031183, 0135-2720027 | rcdehradun@uou.ac.in |
| Haridwar (12) | S.M.J.N. P.G. College | 0133-2274365 | rcharidwar@uou.ac.in |
| Pauri (14) | H.N.B Garhwal University | 7055397380, 01368-223308 | rcpauri@uou.ac.in |
| Uttar Kashi (15) | Government Degree College | 7310645993, 01374-222004 | rcuttarkashi@uou.ac.in |
| Haldwani (16) | M.B.P.G. College | 05946-284149 | rchaldwani@uou.ac.in |
| Ranikhet (17) | Govt. P.G. College | 05966-220474, 9410958526 | rcranikhet@uou.ac.in |
| Pithoragarh (18) | Govt. P.G. College | +91-9412977698, 05964-264015 | rcpithoragarh@uou.ac.in |
| Karnaprayag (20) | Dr. Shivanand Nautiyal Govt. P.G. College | +91-8475990960 | rckarnprayag@uou.ac.in |
How do I request a UOU study centre change online?
UOU study centre change requests must be submitted online through the Student Information System portal.
- Open the UOU study centre change portal.
- Enter your UOU Enrollment Number.
- Enter your Date of Birth.
- Select your enrolled Programme code and title from the dropdown list.
- Submit the form online to request a study centre change.

How do I submit a UOU support ticket for student queries?
UOU support ticket system allows students to register online grievances and track resolution progress.
- Visit the UOU support center portal or open the UOU ticket creation form.
- Enter your Email Address, Full Name, Enrollment Number, Phone Number, and City/Town/Village.
- Select a Help Topic such as ‘Study Center Cell’, ‘Admissions’, ‘Examinations’, or ‘Book Distribution’.
- Type the CAPTCHA text displayed on screen.
- Click ‘Create Ticket’ to receive a unique ticket number to track your support status online.
Useful UOU pages
| What you can do | Official page |
|---|---|
| view full regional centre support directory | uou.ac.in/rc |
| check official university contact details | uou.ac.in/contact |
| open a new support ticket | support.uou.ac.in/open.php |
| visit support center home page | support.uou.ac.in/index.php |
| apply for study centre change online | online.uou.ac.in/Student_SC_Change.aspx |
Quick questions, answered
What is the UOU toll-free helpline number?
The UOU toll-free helpline number is 18001804025. It is available from Monday to Saturday between 10:00 AM and 5:00 PM for all general student enquiries.
How can I contact the UOU admission department directly?
You can contact the UOU admission department directly at 05946286002 during university working hours from 10:00 AM to 5:00 PM, Monday to Saturday.
What is the official email address for UOU regional centres?
Each regional centre has a specific email address, such as rcdehradun@uou.ac.in, rchaldwani@uou.ac.in, and rcpauri@uou.ac.in. Full contacts are listed on the UOU regional centre directory.
How do I lodge a query regarding UOU study centre allotment?
You can submit an online ticket through the UOU support ticket portal by selecting ‘Study Center Cell’ as your help topic.
What details are required to apply for a UOU study centre change?
To apply for a study centre change, you need your UOU Enrollment Number, Date of Birth, and your specific Programme code.
What are the contact numbers for UOU exam and book sections?
The UOU examination section can be reached at +91-5946286022, and the book distribution section can be reached at +91-5946286001.